Tag Archives: shuttle bus

Sell Shuttle Bus Tickets Online: Bus Reservation System

AddTransit makes it easy to sell shuttle bus tickets online.

Sell shuttle bus tickets online

All you need to do is signup, and then enter your schedule, route, fares and payment information.

We’ll then give you a small snippet of code to add to your website.  Once you’ve added the code and it is live, you are done!

Passengers can purchase tickets via your website, or via our apps.  Alternatively, we can provide you with an app that has your own branding.

Our online ticketing  system allows you to monitor past sales and future reservations 24×7.

And as passengers board you can verify they hold a valid ticket.

Join now and sell shuttle bus tickets online today!

Your Customers Expect Real Time Status Updates

Real Time Status Updates….

Customers expect Real Time Status updates

You know others are doing it.

But yes…. you’ve been putting it off.

You are fearful.  There’s a cost. People, systems and reputation.   So it’s been left to another day, another month, another year…

So what to do???  Let’s review each of these fears and see if we can turn these fears into an opportunity.

Your passengers/customers

Your customers and passengers are now expecting real time status updates.  They are tracking their parcels in real time across the globe.  They know if their Amazon book has left the warehouse, if their E-bay dress is in transit or if their pizza is just about to be delivered.  Their use of paper based maps for driving is now a increasingly historical novelty and GPS enabled smartphones is commonplace.  A decade ago it was normal not to know when things would arrive.  But now, not providing that information is seen as poor customer service.

Your team

Your team are already providing realtime status updates.  They do it by phone in the call center, at customer service centers, at stops/stations/ports and on vehicle.  However, this is a drain on your resources.  Imagine if customers/passengers could self-serve and obtain this information themselves.  This would free up your team.  They could focus on sales, upsell, and safety and instead of many team members providing best-effort updates, real time status updates allow you to ensure the right person provides the right information in the most efficient and cost effective way.

Realtime Status Systems and Software

In the past realtime status systems and software meant a massive cost investment.  Electronic signage was installed at key stops. Televisions and automated voice announcements were programmed.  Networking all these together was horrendously complicated.  And then if you wanted on vehicle realtime status systems you had to install triggers to let the vehicles know which stops had been passed and communications throughout the vehicles so all passengers could view the updates.

Luckily this huge cost outlay is no longer required.  With commuters now carrying smartphones, AddTransit can help you publish realtime status updates online.  This is a great opportunity as commuters care more about their journey, than the vehicles journey. Online realtime status updates are like Pizza delivery tracking.  You want to know how long it is until the pizza arrives at your house.  You don’t want to know all houses that the driver will delivering pizza to.  Online realtime status updates allow passengers to focus on just the information that is important to them, without being bombarded by updates that are irrelevant to their journey.  Real time status updates gives you the opportunity to provide passengers a personalized customer experience.

Your reputation

The other fear is the reputation.  The concern is that if your vehicles are late, you’ll be publishing this information for all to see.  This actually is a false fear.  Knowing that the vehicle is late allows passenger confidence in the system to rise, as now you have provided them with additional information giving them the opportunity to adjust their schedules.   Of course you’ll be looking for ways to improve on the service and minimise future delays, but in the meantime the real time status maps and apps will take the brunt of passengers displeasure with late services, and provide passengers reassurance for all the services that run perfectly.

The real time status updates opportunity

So the fears are false.  The opportunity is there.  The question now is poor customer service acceptable?  Or is it time to start real time status updates?

Find out more at https://addtransit.com/real-time-status.php

Or Join today and we’ll get you started.

Have a great day!

Create GTFS Data Feeds with our GTFS Tool

Getting your company’s data appearing on Google Maps, Bing Maps,  Transit Apps and other transport software is mandatory these days.  Your passengers and customers expect to be informed all the time and when you don’t meet their expectations they become disgruntled, interact negatively with your front-line staff and drag down the reputation of your company.

But for many companies getting onto such sites is a technological challenge that is beyond them or a cost that is not factored into the budgets.  AddTransit aims to make it easy and affordable to get your transport business appearing online.

So how do you do it?

Create GTFS Data Feeds - GTFS Tool

You need to create a GTFS Data Feed and the easiest way to create a GTFS data feed is with a GTFS Tool.

GTFS Data Feed

A GTFS Data Feed is a special computer file that contains data about your route, schedule and stops/stations. GTFS is an acronym for General Transit Feed Specification.  This specification was originally developed in partnership between a public transport operator and Google.  Since then the specification has become the defacto standard for all the major internet companies (e.g. Bing, Yahoo, etc.) and also for all the smartphone, mobile and cell phone public transport and transit Apps.

The GTFS Data Feed allows you provide your transit data in single feed to all these companies; a single update that becomes accessible to all your passengers, everywhere, all the time.


When you want to create GTFS data feeds, the easiest way is using a GTFS Tool.  The GTFS tool ensures that the data is in the correct format and enforces consistencies and GTFS validations.  The tool should provide an intuitive user interface, the ability to verify geographic data on maps and where possible, prevent user errors.

The GTFS tool should allow you to easily export your first schedule and make changes to your schedule, route or stops a simple maintenance function.  We also recommend an online tool, so that if the standard changes, you will automatically get the updated software.

What Next?

Well, if you’d like to get your schedule, routes, stops onto Maps.  If you’d like to make it easier for your passengers and customers to access your timetables and plan their journeys.  Or if you’d like passengers to self serve and reduce questions and queries to front line staff, then we recommend you Join AddTransit and get started.

Have a great day!


Bus Driving Safety Round Up (Tips and Checklists)

Whether you drive a charter bus, shuttle bus, school bus, tour bus or city bus, you know that the lives of your passengers are in your hands every day, and we want to help keep everyone safe, including you.  We’ve rounded up some of the best driving tips and pre-trip inspection checklists on the web for you to browse through.

Bus Driving Safety Tips and Checklists

We’ll start off with some inspiration from the NYC bus driver who never had an accident in 23 years of driving.  Driver Michael Sanua says, “The most important thing isn’t to win a beef with another driver, criticize someone who doesn’t drive well, or get where you’re going at the speed of light. The most important thing is to be conscious of driving at all times, and get where you’re going safely. It may sound boring, but that’s the secret, if there is one.” Read more of his story and his 5 driving tips here:

How NYC’s Best Bus Driver Stayed Crash Free for 23 Years


The US Department of Transportation reminds bus drivers to take care of themselves first.  Get enough sleep, eat well and stay fit to be at your peak performance behind the wheel.  Read more here:

Safe Tips for Truck and Bus Drivers


The Bus and Coach Smart Move Campaign offers a series of illustrated printouts to help drivers maintain their vehicles, drive safely in tunnels, and look at the whole system- from the driver’s personal well being, to the passengers behavior, to the bus itself- to ensure that everything is functioning well.

The Coach Driver’s Checklist

Safe Driving in Road Tunnels for Professionals


The West Carroll Parish School Board shared the School Bus Pre-Trip Inspection Checklist they use.  This checklist is printable, and has space for the driver to mark off each task as it is completed.  This checklist could easily be modified or used as-is for any type of bus.  You can view it here:

School Bus Pre-Trip Inspection Checklist


This Walk Around Checklist from the Health and Safety Authority of Ireland is also printable and provides space for the driver to mark off each item as they check its condition.  View it here:

Bus/PSV Driver Walk Around Check Sheet


We hope this bus driving safety roundup was useful to you, and we’d love to hear from you!  Please share with us how you stay safe on the road.





Google Maps – Bus Directions, Bus Routes and Bus Schedules

One of the great things about the advent of Google Maps is the ability to get not only only driving directions but also public transport directions.

Google Maps - Bus Directions, Routes &Schedules

Google uses GTFS (General Transit Feed Specification) files from the bus companies to display bus routes, bus schedules and calculate bus directions.

A passenger just needs to enter their start location and their final destination into Google Maps and choose the public transport icon.  Google then shows the passenger the public transport options.  The bus route is shown on a map and alternate travel routes (if available).  Further drill down options exist to allow the passenger to see the schedule,  alternate trip times, basic fare information and transfer details.

The ubiquitous 24×7 nature of Google maps bus directions, means that wherever there is access to the Internet (e.g. PC, tablet or smartphone, etc.) a passenger can plan their journey.  No more out of date paper time tables and complex journey planning!

Additionally, if your journey destination changes midway you can recalculate an alternate route in moments and get there faster.

Have a great day!

Google Maps Bus Routes

Getting your bus route to appear on Google Maps is easy with AddTransit.  Our easy to use GTFS builder allows you to create and edit a GTFS (General Transit Feed Specification) file.  A GTFS file contains the necessary information to inform Google of your stops, schedule, routes and fares.

Google Maps Bus Routes

You then notify Google that you now have a GTFS file for them to use, and subject to you meeting Google’s criteria, the file successfully passing Google’s validation and verifying that you will maintain the file going forward, Google will give you access to their Transit Dashboard.

Google also automatically uploads changes on a regular basis to ensure that their online schedules stay up to date.

Once the Google has processed your file, your customers/passengers will be able to view your bus schedules on the web in Google maps.

And the best thing is, is that the GTFS file is used not only by Google but also by lots of other companies.  This means that by creating one file you suddenly are able to make your schedule available in many different ways to your customers.

Have a good day.

Ticket booking software (Bus, Train, Ferry, Tours)

Online Ticket Reservations (Bus, Ferry, Train, Tours)

Online ticket booking software for bus, train, ferries and tours is now available at AddTransit.  Easily add your schedule, key stops and fares, add a link to your website and you are up and running!

In the past, you had to hire web specialists to create custom ticketing systems for you, but now with AddTransit you can be set up and running quickly.  You can focus on the things  that matter, while tickets are sold online.  Of course, there are administration functions that allow you to monitor bookings, capacity and make changes to bookings if passengers need assistance.

The benefits of online ticket booking software means that reservations for your bus, train or ferry service or bookings for your tours, can be managed by the customers themselves.  This allows them 24×7 flexibility in booking 365 days of the year,  removes the need to queue at your ticket counters, and allows your staff to focus on providing greater value.

We encourage you to try AddTransit for yourself.

Have a great day.

GTFS – Why you are missing out on Passengers

Increasingly, online maps and journey planning apps are the new “someone to ask” about how to get somewhere and it’s highly likely your business is not the answer they are giving…

It used to be enough just to get to #1 on Google search results.  However, that’s changed with the advent of Location Based Searches and Journey Planning smartphone Apps.  If your business involves taking passengers from A to B (and maybe back again), then to compete properly you now need your timetable, pickup and drop-offs appearing in these search results and journey apps.

More and more, tourists and irregular travellers are relying on these online mapping services to find their way around unfamiliar places and if your business is missing from these search results, then it’s highly likely they’ll choose one of the other alternatives offered.

To see if you or a business you know is missing out try this quick test.  Go to the following page (https://addtransit.com/missing-out.php) and enter one of the business’s pickup and destination locations.  If the business’s timetable and services do appear, then well done!  Otherwise, read on.

So, how do you get onto the online maps and journey planners?  Unfortunately, the schedule or timetable on your webpage, or your own custom built journey planner is just not enough.

You will need to create a GTFS file.  A GTFS file is a special type of file that contains information about your business, its schedule and timetable, and its routes and stops including their latitudes and longitudes.  The GTFS file is used by the online maps and journey planners to add your data to their systems.  There’s a number of ways to create a GTFS file, but if you have limited time or technical skills then getting a company such as AddTransit.com to do it for you, is a quick and cost effective solution.

Once the GTFS file is created, then you need to get the companies that use GTFS files to use it.  This normally involves adding a link on your website and submitting it to both GTFS directories and to the various search engines and journey planning app companies.  Each company has different submission forms, timeframes, and acceptance conditions.  If you got a company to create the GTFS file for you, then they should submit it for you.  Otherwise you’ll have to learn how to do it yourself.

Of course your timetable, stops and routes will change, so like all your marketing and customer service information, it’s important to keep the GTFS file up to date.  That way your passengers should be able to see your latest information.

Best of luck and have a great day.