Do you have your holiday schedules out yet? Are your schedules online? And we don’t mean in a PDF file that your customers have to go digging through your website to find. You want your customers to be able to easily find your schedule on Google Maps or on their travel planning app from their phone, and you need to be able to quickly update them if bad weather causes changes.
“We’ve had our schedule just on our website for years. Why bother with online maps and travel apps?”
Transit riders expect you to be on time, every time, and they expect your route to be consistent. But you know that sometimes changes must be made. Your holiday schedule may have planned changes like coordinating around the Christmas parade, or sudden changes because of bad weather or a car accident blocking the road. Your customers will understand these hiccups if they know in advance, but not if you leave them stranded in the snow. Getting your schedules to your customers with a simple tap on an app, will allow them to plan ahead for changes.
Also, if you customers can find your schedule on Google, they won’t need to call your office to ask about the schedule or to complain that they can’t find it on your website. This means less money spent on employees to answer customer calls, and most importantly, you’ll have happier customers who will want to use your service over and over.
“But we’re a small company and we can’t afford to hire an IT team to make that happen!”
You CAN afford to make it happen, and you don’t need to hire an IT team. AddTransit can put your schedules and routes in GTFS (General Transit Feed Specification) which enables Google, Yahoo, and App Providers to easily include your data in their maps and travel planning programs. You can be competitive with the major transit companies for a fraction of the cost.
Contact us now to get your schedule on travel planning apps before Christmas!