Account Deletion

We understand that circumstances change, and you may choose to delete your AddTransit account. To ensure a smooth and transparent process, please follow the instructions below.

Website Account Deletion

  1. Log in to your AddTransit account on the AddTransit website
  2. Navigate to your user profile settings
  3. Select the option for account deletion
  4. Follow the on-screen prompts to confirm the deletion

Mobile App Account Deletion (iOS and Android) - AddTransit - Vehicle Tracking, Ticketing and GTFS

Please note that to delete your account, you must use the AddTransit website.

Important Notes

To adhere to government regulations related to taxation, future payments, travel obligations, and other legal requirements, certain information may need to be retained for a specified period.

The retained information will only include data necessary for compliance and will not compromise your privacy.

The types of data that may be retained include but are not limited to transaction records, taxation details, and associated travel information.

Further Help

We value your privacy and strive to make our account deletion process as clear and accessible as possible. If you have any questions or need further assistance, feel free to contact our support team using the contact box below.